Frequently Asked Questions

Everything you need to know about shopping with White & Co Living.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

What is your return policy?

We offer a 30-day return window for all full-priced items. Products must be in their original condition, unworn, and with all tags attached to be eligible for a refund or store credit.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your specific location and the weight of your order.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend comparing your body measurements to our guide to ensure the perfect fit, as sizing can vary between different styles.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Afterpay for interest-free installments.

Can I modify or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. If you need to make changes, please contact our customer support team within one hour of placement, and we will do our best to assist you.